Old Ottawa South Community Association

Program Policies

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Registration Policy

Registration is on a first come, first served basis.

A family profile is required to register for all courses.
If you have not done so already, please set up your family profile prior to registration.
 
How to open/create a family profile:
  • Go to oldottawasouth.ca and click on the programs button (top left)
  • Click on the red button (register online/family profile set up)
  • Under the 'login' button, click 'create family profile'.
  • Please enter all information required. A password will be emailed to you.
  • Check your email (check junk mail folder if necessary), note your password and return to the sign in screen (step 3 above).
  • You will ned to fill out a registration form for each member of your family.

*It is important that all information required is filled out properly on each form or you may encounter problems when registering.

Payment

  • Online registration: payment is by VISA or MASTER CARD only
  • In-person registration: Payment can be made by Debit/VISA / MASTER CARD, exact cash or cheques payable to OSCA. There will be a $25.00 charge for NSF cheques.

Adult Programs include 13% HST where applicable. Please note that program fees will be pro-rated where spaces are available at the halfway point unless otherwise indicated.

Start Dates

All program dates are listed below each course outline. Please check all program dates when you register. We do not contact participants prior to the start of their classes.

Allergies and Health Concerns

We have people in our programs with LIFE THREATENING ALLERGIES TO PEANUTS / NUTS and BY-PRODUCTS. Please help us reduce the risk by not eating foods containing peanut/nut by-products while at the centre.

Photography Waiver

Please note on your registration form if you do not wish your photo to be used for promotion purposes.

Cancelled Classes

On occasion, classes are cancelled due to unforeseen circumstances (sick instructor, gym cancellation). We try to make up these classes, but it is not always possible for us to do so.

Cancellations and Refunds

*All refund requests must be submitted in writing via email to This email address is being protected from spambots. You need JavaScript enabled to view it., unless otherwise noted. 
Refund requests will be accepted prior to the second class. All refund requests submitted after the second class will only be accepted with an accompanying medial note and a refund request form. Please ask for a refund request form at the Firehall front desk (260 Sunnyside Ave.).
 
Administrative fees: $10 ($25 for After 4 and Children's Camps)
Prorating: All refunds are prorated.
 
Cancelled programs: Full refund. No administrative fee.
 
One Day Workshops/PD Days: 
Refund requests must be submitted 48 hours in advance.
Within 48 hours: Contingent upon overall registration and up to a 50% maximum refund. Admin fees apply.
 
Camps:
Refund requests must be submitted one week prior to the first day of camp. Admin fees apply. All other refund requests will only be accepted with an accompanying medical note and refund request form.
 
After 4: 
Grades 1 - 6: Refund requests must be submitted prior to the 1st of the month.
After the 15th of the month: Contingent upon overall registration. 50% maximum refund. Admin fees apply.
*NEW* JK/SK: Refund requests must be submitted prior to the 1st of the month. Admin fees apply. The last month deposit is non-refundable.
 
We make every effort to ensure the program information is accurate. Occasionally arrangements change after the brochure goes to print. Should this occur, the information on the registration website will be the most up to date.
 

 


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085 888 5555